Terms of Use

Terms and conditions of use

Publisher

Welcome to the Internet website (“Web Site”) designed and published by Lange Uhren GmbH (hereinafter referred to as “LANGE”), a company having offices at Ferdinand-A.-Lange-Platz 1, D-01768 Glashütte, Germany

Phone: +49 (0) 35053 44-0
Fax: +49 (0) 35053 44-5999
E-mail: info@lange-soehne.com

Commercial Register at Amtsgericht Dresden, HRB 1886

Taxpayer identification number: DE811155617

Executive manager: Wilhelm Schmid

 

Hosting

Richemont International SA
Schweiz
www.richemont.com

Use of this Web Site is subject to the following terms and conditions (“Terms”). LANGE may revise these Terms from time to time by updating this posting, with the revised Terms taking effect for all Users as of the date stated on the posting. Consequently, Users should consult the Terms regularly.

Please read these Terms carefully before using the Web Site. Users expressly acknowledge that they are aware of these Terms and have had access to the same upon entering the Web Site. Consequently, by using the Web Site, Users signify their assent and agreement to these Terms. If User does not agree to these Terms, then User is not authorised to continue consultation and access of the Web Site.

 

Use of materials on this website

LANGE has created this Web Site to provide information about its company and products for Users’ personal use. Users may download one computer copy or print one copy of the material on this Web Site for their own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™ are preserved intact and are neither modified, deleted nor changed. Unless otherwise stated, Users should assume that everything they see or read on the Web Site (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, written and other materials) (“LANGE’s Material”) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

Users are not authorised to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any LANGE Material in any way for any public or commercial purpose. Furthermore, LANGE’s Material may not be displayed or communicated on any other web site, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, Users’ permission to use LANGE’s Material will automatically terminate and any copies made of LANGE’s Material must be immediately destroyed. Any unauthorised use of LANGE’s Material may infringe copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. LANGE does not authorise linking to its Web Site from a third party web site without its prior written authorisation.

 

Users’ submissions

Any unsolicited communication or material Users transmit to LANGE via the Web Site or by electronic mail or otherwise, excluding personally identifiable data about themselves, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by LANGE. By sending communications to LANGE, Users automatically grant LANGE a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform and display such communication alone, or as a part of other works in any form, media or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything Users transmit may be used by LANGE and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information.

Furthermore, LANGE enjoys a worldwide reputation for both the design and manufacture of high quality watches and clocks. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect LANGE’s creations. As a result, LANGE cannot agree to or accept being the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that LANGE may already be working on similar ideas. Consequently, Users are advised that LANGE is not interested in receiving ideas or other proposals they may wish to submit.

 

Privacy statement

Lange Uhren Gmbh (“LANGE”) is a branch of Richemont International SA and has its registered offices at Ferdinand-A-Lange-Platz 1, D-01768 Glashütte, Germany. In this Privacy Policy, we use the term LANGE (and “we”, “us” and “our”) to refer to the head office of LANGE at the registered address above, the companies in the LANGE group and our boutiques listed here.

Please take a moment to read the following policy which explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites or mobile applications (together the “Platforms”), when you visit a LANGE boutique or contact the LANGE Concierge by telephone. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.

You can find out more about LANGE and the Terms of Use for using our Platform here.

This Privacy Policy was last updated in April 2014. We may make changes from time to time so please check back regularly to keep informed of updates.

Information you provide to us and how we use it
To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name, shipping and billing addresses, date of birth, e-mail address, telephone number and payment details). By entering your details in the fields requested, you enable LANGE to provide you with the services you select.

In addition, we may also collect personal information from you when you correspond with us (for example, when you send us e-mail communications or send us letters), when you provide your details when you visit a LANGE boutique or contact the LANGE Concierge by telephone. Please note that calls to the LANGE Concierge may be recorded for security and training and development purposes.

We also collect certain information automatically about visitors to our Platform, described in the section headed "Cookies and other information that we automatically collect", below.

We will use the information we collect from you to:

  • manage and fulfil purchase and repair orders and to provide after service care;
  • deal with your enquiries and requests;
  • send service related communications, including announcements and administrative messages such as order confirmation;
  • announce new products and events relating to us in accordance with your communications preferences (please see the ''Editing or deleting your personal information” section below for further information about how you can control these updates);
  • conduct market research so that we can continuously improve the services we provide to our customers;
  • prevent fraud and other prohibited or illegal activities; and
  • understand how our Platform is used so that we can continuously improve our Platform and offerings.

Cookies and other information that we automatically collect
Like most Platforms, LANGE logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our Platform visitors access our Platform. You can find out more about how we use cookies and related technologies below.

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application and are used to recognise your computer when it returns to a website or mobile application it has visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform.

We use cookies to enhance the online experience of our visitors (for example, by remembering your language preferences) and to better understand how our Platform is used. Cookies may tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

  • First party cookies, served directly by LANGE to your computer or mobile device. They are used only by LANGE to recognise your computer or mobile device when it revisits our Platform.
  • Third party cookies, which are served by a service provider on our Platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for Platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by us to recognise your computer or mobile device when you open your browser and browse the Internet again.

What cookies does LANGE use?
The Platform serves only the following types of cookies to your computer or mobile device:

Type of Cookie

Purpose

Cookies necessary for essential purposes

These cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas.  Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Functionality Cookies

These cookies serve a variety of purposes related to the presentation, performance and functionality of this Platform.  Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Platform. 

For example, some of these cookies enable visitors to specify language or other Platform preferences.

Analytics Cookies

These cookies are used to collect information about how visitors use our Platform. 

The information gathered does not identify any individual visitor and is aggregated.  It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform. 

We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform.           

Advertising Cookies

When you visit our Platform or click on advertisements or promotional areas on the Platform these cookies are used to deliver adverts more relevant to you and your interests.  They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion.

They are usually placed by advertising networks with our permission.  They remember that you have visited a platform and this information is shared with other organisations such as advertisers. 

Content sharing and social networking cookies

These cookies enable users to share pages and content through third party social networking and other platforms.  The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

Further detailed information about the specific cookies used on this Platform and the third parties who serve them can be found in our cookie consent tool. You can use this cookie tool to control your cookie preferences.

How to control or delete cookies
You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Platform.

You can set your cookie preferences by using our cookie consent tool or by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.

IP addresses
We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We may anonymise and share this information with advertisers, sponsors or other businesses.

Sharing your information
We do not rent, sell or share personal information about you with other people or non-affiliated companies outside the Richemont group except under the following circumstances:

  • to third party providers who provide services on our behalf such as online and other payments, processing credit card transactions and handling credit checks and fraud prevention;
  • we may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
  • we may disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

International Transfers
Information we collect may be transferred to, stored and processed in any country or territory where one or more of our affiliated group companies or third party service providers are located or maintain facilities. While other territories may not have the same standards of data protection as those within your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

Protecting your information
We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.

How to edit, delete or access your personal information
You have the right to ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address listed below.

Updates to this Privacy Policy
From time to time we may update this Privacy Policy. When we do we will publish the changes on this Platform. If you do not agree to these changes, please do not continue to use the Platform. If material changes are made to this Privacy Policy, we will notify you by e-mail or by placing a prominent notice on the Platform.

Contact us
If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request a copy of the personal data we hold about you.
dataprotection@lange-soehne.com

A. Lange & Soehne
Branch of Richemont International SA
Data protection
Ferdinand-A-Lange-Platz 1,
D-01768 Glashütte,
Germany

  

Disclaimer

The information on the Web Site is intended for general information purposes only. LANGE tries to ensure that the information provided is accurate and complete. However, LANGE does not warrant or represent that LANGE’s Material is accurate, error-free or reliable or that use of LANGE’s Material will not infringe rights of third parties. Use of the Web Site is at Users’ risk.

LANGE does not warrant that the functional and/or technical aspects of the Web Site or LANGE’s Material will be error-free or that this Web Site, LANGE’s Material or the server that makes it available are free of viruses or other harmful components. If use of this Web Site, or LANGE’s Material results in the need for servicing or replacing property, material, equipment or data, LANGE is not responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to Users “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. LANGE and its suppliers make no warranties about the LANGE Material, software text, downloads, graphics and links, or about results to be obtained from using the Web Site. Please note that some jurisdictions may not allow the exclusion of implied warranties, consequently some of the above exclusions may not apply.

 

Trademark notice

In general, all trademarks, logos and service marks (collectively the “Trademarks”) which appear on this Web Site are registered and unregistered LANGE trademarks or are licensed for use by LANGE by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Web Site should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this Web Site without the written permission of LANGE or such third party who owns the trademark. Misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.

 

Copyright notice

All contents of this Web Site are either Copyright ©2009 LANGE or are licensed for use by LANGE. All rights reserved. Please refer to the section of these Terms on Use of Materials on this Web Site above.

 

Links

Links to other websites operated by third parties not affiliated to LANGE may be indicated on the Web Site. The inclusion of any link to such third party sites does not imply endorsement by LANGE of those sites. LANGE has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages or any other sites linked to this Web Site. Linking to any other off-site pages or third sites is at Users’ own risk.

 

Termination

Users agree that LANGE may terminate Users’ access to and use of the Web Site if LANGE reasonably believes that Users have violated or acted inconsistently with the letter or spirit of this Agreement, or violated the rights of LANGE or any third party, or for any reason with or without notice to User. Users agree that LANGE may modify or discontinue this Web Site, with or without notice to them. Users agree that LANGE will not be liable to them or any third party as a result of such modification or discontinuation. The provisions entitled “Disclaimer”, “Limitation of Liability” and “General Provisions” will survive termination of these Terms.

 

Limitation of liability

Under no circumstances whatsoever shall LANGE be liable for any loss arising out of or in connection with the use of information available from this Web Site whether direct or indirect including, without limitation, any liability relating to any loss of use, interruption of business, lost profits or lost data, or incidental, special or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if LANGE has been advised of the possibility of such damages. Because some states and countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not be operable.

 

General provisions

Unless otherwise specified, the information and materials in the site are presented solely for the purpose of promoting the products and services of LANGE. LANGE makes no representation that LANGE’s Material is appropriate or available for use in every country of the world. Users use this Web Site at their own risk and are responsible for compliance with applicable local laws, keeping in mind that access to LANGE’s Material may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, this Web Site may describe products that are not available worldwide. Any cause of action a User may have with respect to this Web Site must be commenced within two years after the claim or cause of action arises. These Terms will be governed by and construed in accordance with the laws of Germany without regard to its conflicts of law provisions. All disputes will be submitted to the exclusive jurisdiction of the competent German courts in Dresden. The waiver by LANGE of a breach of any provision of these Terms will not operate to be interpreted as a waiver of any other or subsequent breach.

 

Date of posting

January 2013